Five things that make a complex project successful

They are not what you think, and none of them are secrets. They are just rare.

3 min read

1. The integration is owned from day one. Not assigned to a subcontractor at tender stage and forgotten about. One accountable partner who owns how every system talks to every other system, from the first conversation to the last.

2. The hard problems get solved before site. The interfaces, the scope gaps, the TBCs — sorted in a controlled environment before anyone sets foot on a live job. Problems found in a factory cost a fraction of what they cost on site under time pressure.

3. The client gets one number to call. Not a chain of subcontractors pointing at each other when something does not work. One person who knows the whole system, picks up the phone, and already knows the answer.

4. Commissioning is treated as a process, not an event. The projects that fall apart at handover are almost always the ones where commissioning was left to the final weeks. The ones that do not are the ones where it started in month one.

5. The MD is still involved. On the most complex projects, the best outcomes happen when senior people stay close to delivery. Not managing from a distance. Actually involved.

None of these are secrets. But they are rare.

None of these are secrets. But they are rare.

Delivering a project where a bad handover is not an option?

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